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How do I access the forum?To access the forum for free simply create an account. Note that there are some forum categories that require paid membership to access as well as hidden categories that you won't be able to see until you start using paid membership.
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How do I create an account for Forum Life access?You can create a free account by clicking the login button at the top of the site. Once clicked you are given a choice to Log In or Sign Up. Click the Sign Up link. The screen will then give you the option to Sign Up with Facebook, Google or your email address. Choose whichever is convenient for you and follow the onscreen instructions to create your free account. Note that when you create an account you also create a user profile on the Forum Life site. This profile allows your friends to find you, follow the posts and comments you post on the site and chat. You can make your profile public so you can be found on the site or private so that non of your activities can be seen by other site users.
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What can I post in the forums?You can post almost anything in any of the forums except for: Violence and criminal behaviour Violence and incitement Dangerous individuals and organisations Coordinating harm and promoting crime Restricted goods and services Fraud and deception Suicide and self-injury Child sexual exploitation, abuse and nudity Adult sexual exploitation Bullying and harassment Human exploitation Privacy violations Objectionable content Hate speech Violent and graphic content Adult nudity and sexual activity Sexual solicitation Spam Inauthentic behaviour Misinformation Memorialisation
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Can I create my own private group?Yes! On the group's page simply click Create Group (while signed in with a Basic, Advanced or VIP Access account). You can set the group as private and invite your friends. Share posts, pictures, videos and other files.
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How do I get help and support when I need it?You can use the contact page to get in touch with someone or during the day you can use the chat box to contact support.
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What payment methods do you accept?We accept PayPal and all major debit and credit cards.
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Will my credit card/bank account details be held on your server?No, we do not hold any credit/debit card details. At the point of purchase, a secure tunnel to the card processing company's servers is created and the card details are entered directly onto the PCI-DSS (Payment Card Industry - Data Security Standards) servers. We do not store credit/debit card details on our servers.
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There was an error when paying for a price plan, what should I do?You should contact us immediately so we can look at what went wrong. Common problems are usually: 1) Insufficient funds. 2) Wrong address data for the card being used (wrong post code or typo in address).
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